FAQ

Local representatives

How to find my local supplier?

Please use the contacts page to select your local supplier.

What if I can not find any supplier near my location?

Please contact us directly via sales@standpage.com or order our products directly from standpage.com

Shipping and tracking

What are the shipping costs?

To calculate the shipping costs please place an order and proceed to the cart. After filling in the details about delivery location shipping costs will appear.

Does Standpage ship internationally?

Yes, we do ship internationally

What if I cannot get a shipping estimate in a cart view?

Please contact us directly via sales@standpage.com or via using the contact form

How can I track my order?

You will receive tracking number from TNT or FedEx system and be able to track your order after it has been dispatched.

Within what time do you dispatch the goods?

In most cases, we dispatch within 3 working days after we actually receive the payment in our bank account.

 

NOTE: This rule applies only for orders of a single unit without faucet included.

 

Units with the faucet included may be dispatched within 3 – 30 business days.

How long does it take to get my order?

For the regular orders for up to 3 units, we can deliver worldwide within 15 working days. In case of any possible delays, we usually contact our customers within 3 working days after placing an order.

NOTE: This rule applies only to orders without faucet included.

Units with the faucet included may be dispatched within 3 – 30 business days.

What carrier will you use?

We use TNT and FedEx services.

Product

What colors are available?

Currently, we produce STAND urinal – sink only in white color.

Does the STAND meet the US and Canada code?

STAND is produced in European Union and meets EU code EN 13407:2006 – CL 1 – II – 2/2.0 and currently does not meet the general US and/or Canada code, however, it is possible to install it in US and Canada by using pipe adapters.

Does the STAND price include faucet?

No the standard package of STAND urinal-sink does not include faucet.

Does the STAND has a CE marking?

Yes, STAND urinal – the sink is manufactured under EU code EN 13407:2006 – CL 1 – II – 2/2.0 and has a manufacturer approved CE.

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